Telemedicine Merchant Accounts
Reliable payment processing solutions designed specifically for telemedicine and telehealth businesses. Get approved with competitive rates, even if you've been declined by traditional processors.
- βSpecialized processing for telehealth providers
- βHIPAA-compliant payment solutions
- βSupport for subscription-based medical services
- βIntegration with telemedicine platforms
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Payment Processing Challenges for Telemedicine Businesses
Understanding the unique obstacles telemedicine providers face and how Kosipay solves them
High-Risk Classification
Despite providing legitimate healthcare services, telemedicine businesses are often classified as high-risk by traditional payment processors, leading to account rejections or higher fees. Kosipay specializes in high-risk industries and provides stable, long-term processing solutions specifically for telehealth providers.
Regulatory Complexity
Telemedicine businesses face complex regulatory requirements including HIPAA compliance, state-specific licensing, and evolving telehealth regulations. Our payment solutions include compliance tools and ongoing support to help you navigate these regulations while maintaining successful payment processing.
Excessive Fees
Many processors charge telemedicine businesses exorbitant rates and fees, taking advantage of the limited options available. Kosipay offers transparent, competitive pricing specifically tailored to telehealth providers, with no hidden fees or unexpected charges.
Data Security Requirements
Telemedicine businesses handle sensitive patient data that requires enhanced security and privacy protection. Our payment solutions are HIPAA-compliant with advanced security features including encryption, tokenization, and secure patient portals to protect both payment and health information.
Integration Challenges
Many telemedicine businesses struggle to integrate payment processing with their telehealth platforms, electronic health records, and practice management systems. Our solutions offer seamless integration capabilities with major telehealth platforms and custom API solutions for specialized systems.
Subscription Billing Complexity
Many telemedicine providers use subscription-based models that require specialized recurring billing solutions. Our payment system includes advanced subscription management tools, flexible billing options, and insurance integration features to optimize your revenue cycle while maintaining compliance.
Telemedicine Payment Processing Solutions
Comprehensive payment services tailored for telehealth providers
Telemedicine Merchant Accounts
Dedicated merchant accounts specifically designed for telemedicine providers with high approval rates, even for previously declined businesses.
HIPAA-Compliant Processing
Secure payment solutions that meet HIPAA requirements for handling protected health information alongside payment data.
Telehealth Platform Integration
Seamless integration with major telehealth platforms, electronic health records, and practice management systems.
Subscription Billing Solutions
Advanced recurring billing systems for membership-based telehealth services, concierge medicine, and ongoing care plans.
Patient Payment Portal
Secure patient portals for viewing and paying medical bills, managing payment methods, and setting up payment plans.
Insurance Payment Processing
Solutions for processing insurance payments alongside patient payments for a complete revenue cycle management system.
Multi-Provider Support
Payment routing and reporting features for practices with multiple providers, specialties, or locations.
Compliance Tools
Built-in features for maintaining compliance with healthcare regulations, including transaction documentation and audit trails.
Advanced Security
Enhanced security features including encryption, tokenization, and fraud prevention specifically designed for sensitive healthcare transactions.
Simple Application Process for Telemedicine Providers
Our streamlined application process gets your telehealth business processing payments quickly
Complete Application
Fill out our simple online application with details about your telemedicine services
Submit Documentation
Provide necessary documentation, including medical licenses, business information, and platform details
Compliance Review
Our specialist underwriting team reviews your application with healthcare industry expertise
Account Approval
Receive account approval within 24-72 hours, significantly faster than industry averages
Integration Setup
Our team configures your payment gateway and integrates with your telehealth platform
Start Processing
Begin accepting payments for your telemedicine services with ongoing compliance support
Telemedicine Compliance & Security


Complete Revenue Cycle Management
Frequently Asked Questions
Common questions about telemedicine merchant accounts and payment processing
Why are telemedicine businesses considered high-risk by payment processors?
Telemedicine businesses are often classified as high-risk due to several factors: regulatory complexity surrounding healthcare services, subscription billing models that increase chargeback likelihood, higher average transaction amounts, sensitive data handling requirements, state licensing complexities, and the evolving nature of telehealth regulations. Kosipay understands these challenges and works with legitimate, compliant telehealth providers to ensure stable payment processing.
What are the processing rates for telemedicine businesses?
Processing rates for telemedicine merchants typically range from 3.0% to 5.0% plus a small per-transaction fee, depending on your business model, processing volume, and risk profile. While these rates may be higher than those for traditional medical practices, they reflect the specialized services required for telemedicine processing. Kosipay offers competitive, transparent pricing with no hidden fees, and we provide custom quotes based on your specific telehealth business.
How do your payment solutions maintain HIPAA compliance?
Our telemedicine payment solutions maintain HIPAA compliance through several key features: end-to-end encryption of all patient data, tokenization of payment information to separate it from health data, secure patient portals with role-based access controls, BAA (Business Associate Agreement) availability, comprehensive audit trails for all transactions, secure data storage with strict access controls, and regular security assessments. These measures ensure that patient payment information and healthcare data are properly protected according to HIPAA requirements.
What documentation is required to apply for a telemedicine merchant account?
For a telemedicine merchant account application, you'll typically need: business license and formation documents, medical licenses for providers, bank statements (3-6 months), processing statements (if applicable), valid ID for all owners with 25%+ ownership, telemedicine platform details, privacy policies and terms of service, HIPAA compliance documentation, description of services offered, and website or telehealth portal information. Our application specialists will guide you through the specific requirements for your telehealth business.
Which telemedicine platforms do your payment solutions integrate with?
Our payment solutions integrate with a wide range of telemedicine platforms and healthcare management systems including: Zoom for Healthcare, Doxy.me, AMiON, Teladoc, VSee, Chiron Health, SimplePractice, TherapyNotes, DrChrono, Practice Fusion, Kareo, AdvancedMD, and many others. We also offer custom API solutions for proprietary platforms and specialized systems. Our integration specialists can work with your technical team to ensure seamless connection between your telehealth platform and our payment processing system.
How do your subscription billing solutions work for telemedicine?
Our subscription billing solutions for telemedicine include comprehensive features tailored to healthcare providers: flexible billing cycles for different care plans and membership models, prorated billing for mid-cycle changes, compliant free trial management for initial consultations, automated patient communications regarding billing, intelligent retry logic for failed payments, card updater technology to reduce payment failures, customizable patient portals for subscription management, and detailed analytics to track subscription performance. These tools help telehealth practices build predictable recurring revenue while maintaining regulatory compliance.
Have more questions about telemedicine payment processing?
Speak With a Telemedicine Payment SpecialistGet Your Telemedicine Merchant Account Today
Don't let payment processing limitations hold back your telehealth business growth. Our specialized solutions ensure you can accept payments reliably and securely.
- βHIPAA-compliant payment processing
- βSeamless telehealth platform integration
- βAdvanced subscription billing management
- βComprehensive security and compliance tools
Get Started Today
Fill out the form below to receive your tailored payment solution
By clicking submit, you agree to our Terms of Service and Privacy Policy