Get in Touch With Our Team
Have questions about our payment processing solutions? Our team of specialists is ready to help you find the perfect solution for your business.
📧 Email Support
Send us an email at contact@kosipay.com
We respond to all inquiries within 24 hours
💬 Live Chat
Chat with a payment specialist in real-time
Available on our website during business hours
Looking to apply for a merchant account? Start your application today.
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Frequently Asked Questions
Quick answers to common questions about our services
How quickly can I get approved for a merchant account?
Our approval process is significantly faster than traditional providers. Most qualified applicants receive approval within 24-72 hours after submitting all required documentation.
Do you offer support for existing merchants?
Yes, we provide ongoing support for all our merchants. Our team is available via phone, email, and chat to assist with transaction issues, chargeback management, technical integration, and any other payment processing needs.
What industries do you specialize in?
We specialize in high-risk industries including CBD, kratom, firearms, credit repair, subscription services, travel agencies, vape and e-cigarette, online gaming, nutraceuticals, and many more. If you've been declined elsewhere, we likely have a solution for your industry.
How do I check my application status?
After submitting your application, you'll receive an email confirmation with a reference number. You can check your application status by contacting our support team with this reference number, or by logging into the merchant portal if you've been provided access.
Ready to Start Processing Payments?
Don't wait any longer to secure reliable payment processing for your business. Apply today and start accepting payments within days.